Responsible business
DOUBLETWINS AGENCY LTD
Customer support: support@proofticker.com
An assessment or email alert
Include the assessment link, the time and timezone, and a screenshot of the issue. Tell us whether the assessment is missing from the website or only the email notification is missing. Use the email address connected to your account.
Check Service status for current information. Response times can vary; we do not promise an immediate reply before an entry window expires. Never send passwords, verification codes or full payment-card details.
Account and access
Signed-in members can review identity, trial and membership status from Account. If sign-in is unavailable, first check System Status.
Billing, cancellation and refunds
Manage renewal from Account. For a refund request or payment question, email support@proofticker.com from the address connected to your ProofTicker account. Never email a password, one-time code or full card number.
Community safety
Use the report button beside a forum message for scams, harassment, privacy concerns or spam. Reports are private and do not reveal the reporter to other members.
Emergency warning
ProofTicker support will never ask you to transfer cryptocurrency, install remote-access software, disclose a one-time code or reveal a broker password. Ignore and report any person making those requests.